Legal Deployment Strategist

The role

The Legal Deployment Strategist owns the technical activation of ARIES across assigned customer accounts. This person turns the platform on and drives initial use cases into live, verified, daily operation.

What you will do

• Direct the end-to-end technical activation of assigned ARIES accounts
• Partner with Account Managers and VX/VAC to evaluate process fit and data foundations
• Partner with Services, Implementation Partners, and VACs for net-new onboarding
• Analyze customer-specific legal department operations and translate them into ARIES use cases
• Deploy and validate an initial starter set of 10 to 15 standard use cases
• Collaborate with Engineering and Information Security to ensure user access controls
• Monitor platform telemetry to evaluate utilization patterns
• Identify low-adoption or at-risk accounts and collaborate on mitigation plans
• Direct custom workflow requests through standard ARIES support models
• Feed field learnings back into core product roadmaps

Required qualifications

• Experience in legal workflows such as matter management, e-billing, contract lifecycle management, or legal operations
• Hands-on experience working with generative AI applications including prompt engineering, prompt testing, and evaluation of output quality
• Ability to explain AI principles clearly to executive stakeholders
• Ability to operate effectively within an integrated account coverage model
• Strong written and verbal presentation skills
• Disciplined approach to testing, verifying, and documenting technical use cases
• Willingness and ability to travel up to 25% to customer sites
• 8+ years of experience in the legal industry, legal technology, or legal operations
• Bachelor’s degree in a relevant field (Business, Information Systems, Legal Studies, Computer Science) or equivalent practical experience

Benefits

• Health, Dental & Vision Insurance
• 401 (k) + Employer Match
• Open PTO
• 11 Paid Holidays
• 4 Annual Paid Global Wellness Days Off
• STD, LTD & Group Life Insurance
• Paid Parental Leave
• Pet Insurance
• FSA & HSA Options
• Employee Assistance Program
• Remote Work
• Career Advancement & Professional Development Opportunities

Before you apply

• Mitratech participates in the Electronic Employment Verification Program

About the company

Mitratech is a team of innovators building products that simplify operations in Legal, Risk, Compliance, and HR functions. They serve 20,000 client companies globally, representing 30% of the Fortune 500.