Product Manager

The role

You will lead product discovery through user research, market trends, and customer feedback to shape the Hexnode product roadmap. You will work with UX/UI designers and engineering teams in an Agile environment to build enterprise-grade workflows.

What you will do

• Lead product discovery through user interviews, surveys, competitive analysis, and usability testing.
• Synthesize market trends and security requirements into product requirements and PRDs.
• Translate research insights into user personas and customer journey maps.
• Own and scale the Voice of Customer program using NPS, CSAT, and reviews.
• Partner with Customer Success, Support, and Sales to identify platform friction points.
• Design and manage Beta testing programs.
• Work with UX/UI designers and engineering teams in an Agile environment.
• Define and track product adoption, engagement, and retention metrics.
• Prioritize the product backlog using frameworks like RICE or Kano.

Required qualifications

• 3–5 years of hands-on Product Management experience in B2B SaaS, enterprise software, cybersecurity, or endpoint management domains.
• Deep experience designing research frameworks, conducting user interviews, running usability tests, and delivering insights.
• Demonstrated history of driving improvements in CSAT and NPS and reducing platform churn.
• Strong technical acumen to understand complex IT workflows, enterprise security, and software architecture.
• Proficiency with Mixpanel, Amplitude, Hotjar, Qualtrics, Jira, Figma.

Nice to have

• Prior experience in Enterprise Mobility Management (EMM), Mobile Device Management (MDM), or Cybersecurity.

About the company

Hexnode is a global leader in Unified Endpoint Management (UEM) managing millions of devices worldwide. The company operates across Apple, Windows, Android, macOS, Linux, and tvOS.