Principal Product Designer

The role

The Principal Product Designer will build and govern shared design foundations to enable accessible and consistent customer experiences. This role involves owning the strategy, roadmap, and architecture of the Money Mart experience system across digital products.

What you will do

• Own the strategy, roadmap, architecture, and governance of the Money Mart experience system.
• Define and maintain processes for components, patterns, variants, and shared experience standards.
• Ensure system decisions support long-term scalability across web, app, portal, and assisted channels.
• Define accessible interaction standards and design requirements.
• Establish guidance for keyboard interaction, screen readers, and assistive-technology behaviour.
• Partner with product designers, engineering, QA, compliance, and the UX Lead.
• Translate brand foundations into scalable digital-product behaviour.
• Partner with design system engineers and product engineering teams to maintain alignment.
• Identify and resolve design-to-code discrepancies and system gaps.
• Coach product designers on system thinking, accessibility, and interaction standards.

Required qualifications

• 7+ years of related product design, UX, or interaction-design experience, including substantial senior-level ownership.
• Demonstrated experience building, scaling, or governing a design system or shared experience foundation.
• Experience defining reusable components, interaction patterns, contribution processes, documentation, and governance standards.
• Strong practical experience applying accessibility requirements to product design and reusable interaction patterns.
• Experience partnering closely with engineering on coded components, design tokens, and design-to-code parity.
• Experience influencing multiple teams and stakeholders without relying on formal authority.
• Experience identifying systemic design-quality issues and turning them into scalable standards.
• Experience communicating complex design-system and product-quality decisions to various departments.
• Bachelor’s degree in design, human-computer interaction, interaction design, user experience, or a related field, or equivalent relevant professional experience.

Nice to have

• Experience in financial services, fintech, insurance, healthcare, or another regulated or high-trust environment.
• Experience with large-scale or multi-product design systems.
• Experience supporting multiple brands, themes, markets, or localisation requirements.
• Experience with Storybook, ZeroHeight, or equivalent design-system documentation and engineering platforms.
• Experience establishing accessibility governance or accessible component standards.
• Experience mentoring product designers and improving system adoption across teams.
• Experience measuring design-system adoption, quality, reuse, accessibility, or implementation efficiency.
• Postgraduate coursework or advanced training in human-computer interaction, accessibility, design systems, service design, interaction design, or digital product strategy.
• Accessibility certification or advanced training such as IAAP CPACC/WAS, WCAG/AODA training, or equivalent.
• Advanced education or certification related to design systems, interaction design, inclusive design, or product strategy.

Benefits

• Competitive pay aligned with experience and market standards
• Discretionary Annual Bonus
• Health and dental coverage with premiums fully paid
• Access to an Employee Assistance Program
• Retirement Plans
• Hybrid Work Environment
• Tuition reimbursement
• Professional development support
• Discounts through Perkopolis
• Recognition programs

About the company

Momentum Financial Services Group helps people move forward by reimagining how money works for those who need it most. They are the team behind Money Mart, Canada’s largest non-bank branch network.