CRM Developer, Sales Operations

The role

The CRM Developer, Sales Operations will customize, develop, and integrate the Salesforce CRM platform for sales support and revenue generation. This role implements scalable solutions using declarative configuration and custom-coded tools like Apex, Aura, LWC, and SOQL.

What you will do

• Design, develop, test, and maintain custom Salesforce solutions including Apex triggers, classes, Aura Components, LWC, and custom metadata.
• Write secure, reusable, testable codes with test coverage, error handling, logging, and performance optimization.
• Build and maintain integrations using Salesforce APIs, External Client Apps, Platform Events, Change Data Capture, External Services, Named Credentials, OAuth, and middleware.
• Monitor and resolve technical debt, performance issues, failed jobs, integration errors, security risks, and Salesforce release impacts.
• Ensure Salesforce organization alignment with API versions, governor limits, test coverage, release readiness, security settings, data access controls, and deployment standards.
• Resolve production issues, perform root cause analysis, implement fixes, and document resolution patterns.
• Maintain system documentation including object models, automation inventory, integration maps, deployment runbooks, environment diagrams, and AI/code-generation standards.
• Other duties as assigned.

Required qualifications

• 2+ years of Salesforce development experience.
• Practical working knowledge of Apex, LWC, SOQL, Javascript, HTML, CSS, and JSON.
• Experience with Salesforce integrations using REST APIs, SOAP APIs, Bulk APIs, External Client Apps, Platform Events, Change Data Capture, OAuth, Named Credentials, or other middleware.
• Excellent written and verbal communication skills.
• Ability to work with both technical and business stakeholders.

Benefits

• Eligible to participate in health and welfare benefits.

About the company

Monumental Sports & Entertainment (MSE) is an integrated sports and entertainment company with a portfolio including professional sports teams, venues, and media properties. The company is rooted in Washington, D.C.