Event Staff: Executive Suites Host (Part-Time/Seasonal)

The role

The Suites Host provides customer service for Suite Guests in the venue. They assist guests with requests, inquiries, and suite access.

What you will do

• Greet Suite Guests and provide service.
• Ensure guests have appropriate tickets to access a suite/loge box.
• Assist guests visiting a suite/loge who have the proper passes.
• Inspect suite/loge boxes pre and post event for cleanliness and safety.
• Assist guests with directional and informational inquiries.
• Assist Suite Guests with requests and problems.
• Anticipate the needs of the Suites guests.
• Report problems and concerns to Supervisor.
• Gather items left behind in a suite and return to suites event manager.
• Other duties as assigned.

Required qualifications

• One year of customer service experience.
• Strong dedication and willingness to provide outstanding customer service.
• Good problem solving skills.
• Strong interpersonal communication skills.
• Ability to stand for prolong periods of time.
• Flexibility to work evenings, weekends, and holidays as needed.

About the company

Monumental Sports & Entertainment (MSE) is an integrated sports and entertainment company. Its portfolio includes professional sports teams, venues, and media properties in Washington, D.C.