Financial Service Representative

The role

You will deliver results on store profitability goals and provide customer sales experiences. You will handle cash, enter transactions, and contact customers to negotiate payment terms.

What you will do

• Deliver results on store profitability goals
• Provide a quality customer sales experience through efficient execution of all customer transactions
• Determine customers' needs and provide them with solutions that satisfy those needs
• Handle cash and accurately enter transactions into the system
• Contact customers over the phone with past due balances and negotiate payment terms and schedules
• Complete all documentation accurately
• Follow safety, security, and compliance requirements

Required qualifications

• Be sales driven
• Minimum of one year of financial services and sales experience
• Have a passion for customer service
• Have previous cash handling experience
• High school diploma or equivalent

Nice to have

• First Aid and CPR certification

Benefits

• Comprehensive Medical/Dental Benefits
• Competitive Paid Time Off
• Group Retirement Options
• Education Reimbursement Program
• Exclusive Perks through Perkopolis
• Free company services including cheque cashing, money orders, Telpay/bill payment, and prepaid Mastercard
• Discounted company services including foreign exchange and Koodo services

About the company

Momentum Financial Services Group (formerly Money Mart Financial Services) is a leading North American financial services company and one of Canada’s top non-prime lenders. They provide products and services including personal lending, payday loans, installment loans, cheque and check cashing, money transfers, prepaid cards, and currency exchange.