Senior Product Manager, Technical Services Engineering

About the job

The CIO’s Post Sales organization builds and operates many of the technology platforms that enable the end-to-end customer lifecycle, spanning Revenue Operations, Technical Support, Customer Success, and Professional Services. As a Senior Product Manager within the Post Sales organization, you will own the product strategy and roadmap for the Technical Services platforms and tools. These platforms and tools are used by customer facing developers and engineers , and they directly affect how effectively these teams solve highly complex technical problems every day. Initiatives could include work around a Customer Health Application, utilizing agentic capabilities to minimize manual tasks,…