Renewals Manager (Italian Speaker)

The role

You will lead the end-to-end commercial renewal lifecycle for Italian Enterprise Growth accounts and Public Sector institutions. You will manage renewal execution, navigate public procurement, and collaborate with cross-functional teams to drive retention.

What you will do

• Lead the renewal cycle for an assigned portfolio of Italian Enterprise Growth and Public Sector accounts
• Navigate Italian public sector procurement mechanisms, tender processes, and compliance mandates
• Initiate customer and partner engagements at least 120 days prior to contract expiration
• Prepare renewal proposals, multi-year commitments, order forms, and amendments
• Partner with Account Executives to uncover expansion opportunities and position Professional Services
• Maintain pipeline hygiene and forecasts within Salesforce and Tableau
• Analyze customer consumption, deployment health, and contract terms
• Deliver regular business updates to EMEA leadership
• Orchestrate internal resources across Legal, Deal Desk, Finance, Compliance, and Security
• Partner with Enterprise and PubSec Field Sales teams

Required qualifications

• 4–5+ years of quota-carrying or commercial outcome-oriented experience in renewals, account management, or customer-facing sales within a fast-paced SaaS, cloud, or enterprise technology environment
• Proven familiarity with Italian Public Sector procurement processes, government buying cycles, public tenders, and purchasing vehicles
• Demonstrated history of consistently meeting or exceeding retention, renewal rate, or revenue quotas
• Experience negotiating complex contractual, legal, and pricing terms with enterprise procurement and legal departments
• Native fluency in Italian (written and spoken)
• Professional business fluency in English
• Must be based in, or willing to relocate to, Dublin, Ireland

Nice to have

• Recognition or excellence club achievements
• Prior exposure to database systems, cloud infrastructure (AWS, Azure, GCP), distributed data platforms, or modern software development stacks

Benefits

• Competitive equity packages
• Industry-renowned sales training, onboarding bootcamps, and continuous career development programs
• Mental health support
• Fertility assistance
• Parental leave
• Flexible hybrid working models

About the company

MongoDB is a data platform company that helps organizations modernize legacy workloads and embrace innovation. The company has offices worldwide and serves over 67,000 customers.