Unisys OS 2200 Infrastructure Support Specialist

The role

You will provide systems support for a major manufacturing client's Unisys 2200 systems environment. This includes on-call response, incident triage, and monitoring system health.

What you will do

• Provide on-call response and support for Unisys 2200 systems.
• Monitor system health using Unisys and custom logging utilities.
• Triage and assess incidents including hardware, software, and application anomalies.
• Perform root cause analysis on serious incidents.
• Execute customer-defined policies for incident escalation, change control, testing, and production promotion.
• Respond to emergency alerts to restore normal operations.
• Monitor mainframe databases to ensure data integrity.
• Coordinate with application programmers, support staff, Unisys, and 3rd party providers.
• Prepare and submit trouble reports to Unisys and 3rd party vendors.
• Implement approved corrections and coordinate with change control procedures.

Required qualifications

• 3+ years of experience in OS 2200 systems support
• Overall understanding of the Unisys 2200 ecosystem, operating system, utilities, database, communications, transaction processing, 3rd party products, and applications development techniques
• Experience in booting OS 2200
• Experience in installing 3rd party products onto 2200 systems
• Familiarity with COMUS, SOLAR
• Experience with Unisys OS 2200 executive control language (ECL)
• Experience in obtaining and interpreting diagnostic data including operating system dumps, logging, and tracing
• Exposure to security on OS 2200
• Strong skills in triage for incidents
• Ability to thrive under pressure to help remedy time-sensitive mission-critical issues
• Great written and verbal communication skills

Nice to have

• Prior experience as a system programmer
• Facility in reading and analyzing MASM (Unisys assembler)
• Prior experience as a 2200 system console operator
• Ability to troubleshoot integration points with VAX Shop Floor, Oracle ERP, Unix, Web/Java, and Windows platforms
• Familiarity with the progression of Unisys’ OS 2200 ClearPath operating system over the last 3 – 4 system base releases
• Experience with the STAR-1100 tape management system and with virtual tape

Benefits

• Full coverage medical, dental, and vision insurance
• Generous PTO and 15 company-wide holidays
• 401k with company contribution
• Paid parental leave
• Work-life balance emphasis
• Career growth and entrepreneurial opportunities

About the company

Monks is the global, digital-first, data-driven, unitary operating brand of S4Capital plc. Its culture centers on mastery, bold action, and diverse perspectives.