Strategy & Operations Associate, Provider Growth

The role

You will own high-leverage growth and operations problems end to end, including strategy, economics, pipeline, operations, and reporting. Your initial focus is on the provider side of the business to turn programs into a scaled, economically proven line of business.

What you will do

• Size markets, build unit economics, and make investment cases for growth opportunities.
• Build and own financial models to set targets and decide resource allocation.
• Monitor competitors and comparable companies.
• Run an outbound pipeline including finding targets, reaching out, negotiating, and closing.
• Track the funnel and cost per acquisition by channel.
• Decide offerings, costs, and messaging in collaboration with Marketing.
• Build operational processes, handoffs, SOPs, and tooling for new programs.
• Work with Product, Engineering, Clinical Operations, and Insurance to automate manual processes.
• Manage the offshore care navigator support team.
• Own program scorecards and provide regular reports to the CEO and executive team.

Required qualifications

• MBA required.
• 3–6 years of prior experience in management consulting, investment banking, private equity or growth investing, or business development, strategy, or operations at a high-growth company.
• Track record of owning a business problem end-to-end and driving it to a measurable outcome with minimal supervision.
• Strong financial modeling and analytical skills.
• Comfortable on the phone and in writing with providers and practice owners.
• Clear, concise communicator.
• Demonstrated use of AI tools to improve productivity.
• Comfort operating in ambiguity.

Nice to have

• Healthcare or early-stage experience is a strong plus.
• Scripting experience is a plus.

Benefits

• Equity
• Benefits

About the company

Mochi Health is a direct-to-patient telehealth company specializing in obesity medicine and expanding into primary care. It is building an AI-driven marketplace to connect patients to providers, transparent pharmacy pricing, and affordable medications.