Case Manager Lead

The role

Bilingual Spanish-speaking case manager who works with clients, medical providers and insurance carriers. Manages case files from intake to closing under an attorney's direction.

What you will do

• Daily interaction with existing and potential clients, by telephone and in person
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain documents needed to support injury and liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work with multiple coworkers on the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under an attorney's direct supervision
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under an attorney's direction
• Perform other related duties as assigned

Required qualifications

• Fluent in Spanish
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Ability to multi-task, prioritize and manage workload with a positive attitude and minimal supervision
• Highly organized, able to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills with attention to detail
• Extensive computer and database expertise, including Microsoft Word, Excel and Outlook
• Typing speed of no less than 35 wpm

Nice to have

• Bachelor's degree
• Prior experience as a Personal Injury Case Manager, Prelitigation Paralegal, or Bodily Injury Claims Adjuster
• At least 2 years working in a legal position or as an insurance adjuster

Benefits

• Medical and dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

Before you apply

• Employer participates in E-Verify and will check your Form I-9 information to confirm you are authorized to work in the U.S.

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees and attorneys in all 50 states. It works to protect consumer rights against insurance companies, large corporations and defective goods.