Senior Business Analyst

Brooklyn, New York, United States. Posted 3 months ago

The role

You will identify opportunities to streamline business operations through AI, automation, and intelligent workflows. You will partner with operational leaders to eliminate manual work and build scalable solutions.

What you will do

Partner with leadership to identify, prioritize, and implement AI-driven process improvements.
Design, build, and maintain AI-powered workflows using Claude Code, Cowork, and similar tools.
Collaborate with engineering team to design document review and information extraction workflows.
Build automations that connect internal systems, move and reconcile data, and reduce manual labor.
Write, test, and continuously improve prompts and AI workflows.
Package successful automations into reusable tools.
Design, build, and maintain dashboards and operational reporting using Power BI, Superset, Salesforce/Litify, and Excel.
Write SQL queries against Redshift to extract, transform, and analyze operational data.
Monitor the performance of deployed automations.
Stay current on emerging AI capabilities and recommend new opportunities.

Required qualifications

3–6 years of experience in business operations, analytics, business intelligence, technical operations, or a related field.
Hands-on experience building practical solutions using Claude, Claude Code, GPT, or comparable AI platforms.
Proficiency with SQL and Python.
Strong analytical and problem-solving skills.
Ability to manage multiple projects in a fast-paced environment.
Excellent written and verbal communication skills.
Bachelor's degree or equivalent practical experience.

Nice to have

Experience with Power BI, Salesforce/Litify, Redshift, or comparable reporting and CRM platforms
Bachelor's degree preferably in Business, Computer Science, STEM, or a related field

Benefits

medical and dental insurance
401(k) plan
paid time off
paid holidays

Before you apply

Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees. Their mission is For the People.