Senior Community Manager

The role

The Senior Community Manager will manage the relationship between the brand and its audience across social media platforms. This role involves engaging with the community, writing social copy, and identifying opportunities to join cultural conversations.

What you will do

• Own community management across Instagram, TikTok, Facebook, X, YouTube, Reddit, LinkedIn, and emerging platforms.
• Engage with the audience by responding to comments and joining conversations.
• Monitor social conversations through social listening tools.
• Identify trending moments, memes, creators, and cultural conversations.
• Pitch creative content ideas inspired by social trends and audience insights.
• Write engaging, platform-native social copy.
• Manage the social content calendar from scheduling through publishing.
• Support content production by assisting with shoot planning, on-set execution, and creative logistics.
• Travel occasionally to creator collaborations, partnership activations, sporting events, and other brand experiences.
• Track competitor activity and provide regular updates.

Required qualifications

• 2-3 years of experience in community management or social media for a brand or agency.
• Deep understanding of TikTok, Instagram, X, Reddit, YouTube, and the evolving social media landscape.
• Exceptional writing skills with the ability to adapt tone across platforms.
• Highly organized with excellent project management skills and strong attention to detail.
• Self-starter who thrives with ownership and proactively identifies opportunities.
• Creative thinker with strong instincts for internet culture, trends, and viral content.
• Comfortable juggling multiple projects in a fast-paced environment.

Nice to have

• Experience supporting content production or live social coverage
• Basic photo, video editing, or design skills
• Knowledge and ability to build own data reports
• Familiar knowledge of social media and digital advertising platforms (Google ads, Facebook, Programmatic, etc.)
• Familiar knowledge of Salesforce
• Exposure to the legal industry or technology usage in law firms

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

Before you apply

• Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

Morgan & Morgan is America's Largest Injury Law Firm. Their mission is For the People.