Case Manager

The role

You will own the progression of potential medical malpractice cases through initial investigation from intake through initial merit review. This includes building case files, gathering medical information, and conducting preliminary merit assessments.

What you will do

• Manage client interactions and case work up from intake to attorney handoff
• Conduct introductory and investigative calls with clients
• Determine the records needed to investigate the claim
• Audit case files to ensure documentation is present and organized
• Maintain compliance with case management software and technology tools
• Manage relationships with Attorneys and other Case Staff

Required qualifications

• 2+ years of experience as a Case Manager or similar work
• Comfort working with case management software and cloud-based and AI tools
• Ability to be a team player and follow procedures
• Proactive interaction with clients and medical providers
• Ability to multi-task, prioritize, and manage workload with minimal supervision
• Highly organized with the ability to juggle multiple deadlines
• Strong writing and communication skills
• Attention to detail

Nice to have

• Bachelor's degree
• Spanish speaking

Benefits

• medical and dental insurance
• 401(k) plan
• paid time off
• paid holidays

Before you apply

• Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees. Their mission is For the People.