Case Manager in Training

The role

This role works as a floater in the office, training and supporting several attorneys and case staff on rotation. It trains for an eventual move to a Case Manager position.

What you will do

• Assist Case Managers and Attorneys in organizing and maintaining client files, gaining exposure to caseloads of 100+ cases
• Submit check requests for records including medical documentation, accident reports, driving history, and vehicle
• Support demand preparation by gathering and organizing case documents electronically
• Handle certified mail processing and support digital document
• Perform general administrative tasks including typing, operating office equipment, and sorting
• Support electronic file management while building knowledge of case phases and documentation best practices
• Prepare and send standard letters including turndowns, new representations, contracts, and multi-party combo letters
• Assist in drafting and sending demand letters to build knowledge of negotiation and settlement
• Work closely with an experienced Case Manager to build core case management skills and support long-term professional development
• Assist with other related duties to gain broader experience and contribute to case progress and team efficiency

Required qualifications

• High school diploma or GED
• Highly organized with the ability to multitask, prioritize, and demonstrate attention to detail with a great attitude
• Strong written and verbal communication skills, including good presentation skills
• Willingness to learn and work with multiple employees within our organization
• Extensive expertise in computer programs, databases, Microsoft Office Suite, and type no less than 35 wpm

Nice to have

• 1-2 years of experience as an Administrative Assistant, Insurance Adjuster, or Support Role, preferably in a law firm setting or in a corporate legal department

Benefits

• Medical and dental insurance (full-time employees)
• 401(k) plan (full-time employees)
• Paid time off (full-time employees)
• Paid holidays (full-time employees)

Before you apply

• The employer participates in E-Verify and will confirm work authorization through the Form I-9 after a job offer is accepted

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees, with attorneys in all 50 states. The firm describes its mission as fighting for consumer rights for the people.