Case Manager

The role

The Case Manager works on a varied caseload for personal injury clients. The role assists the attorney with settlements, documents and correspondence, and manages case files from intake to closing.

What you will do

• Daily interaction with existing and potential clients, by telephone and in person
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain documents needed to support injury and/or liability positions
• Interact with insurance carriers and healthcare providers to secure records and account balances
• Work with multiple coworkers on the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under attorney supervision
• Interact with attorneys and present case synopsis when required
• Manage case files from intake to closing under attorney direction
• Perform other related duties as assigned

Required qualifications

• 2+ years of working as an insurance adjuster or pre-litigation paralegal
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Ability to multi-task, prioritize, and manage workload with a positive attitude and minimal supervision
• Highly organized with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills with attention to detail
• Extensive computer and database expertise, Microsoft Word, Excel, Outlook
• Ability to type no less than 35 wpm

Nice to have

• Bachelor's degree
• Prior experience as a Personal Injury Case Manager

Benefits

• Medical insurance
• Dental insurance
• 401(k) plan
• Paid time off
• Paid holidays

Before you apply

• Employer participates in E-Verify and checks work authorization in the U.S. after a job offer and completed Form I-9

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees and attorneys in all 50 states. It describes its mission as For the People.