Case Manager

The role

The Case Manager works with clients, attorneys, insurance carriers and medical providers on personal injury cases. The role includes developing settlements, preparing documents and correspondence, and managing case files from intake to closing under an attorney's direction.

What you will do

• Interact with existing and potential clients by telephone and in person every day
• Order medical records from providers and communicate with clients and providers during treatment
• Obtain documents needed to support injury and liability positions
• Work with insurance carriers and healthcare providers to secure records and account balances
• Work with multiple coworkers on the management and support of case files
• Maintain organized case files
• Prepare comprehensive demands and assemble support for submission to carriers under an attorney's direct supervision
• Present case synopsis to attorneys when required
• Manage case files from intake to closing under an attorney's direction
• Perform other related duties as assigned

Required qualifications

• 2+ years of working as an insurance adjuster or pre-litigation paralegal
• Ability to be a team player and follow procedures
• Proactive interaction with clients, insurance companies and medical providers
• Ability to multi-task, prioritize and manage workload with a positive attitude and minimal supervision
• Highly organized, with the ability to juggle multiple deadlines in a fast-paced environment
• Strong writing and communication skills with attention to detail
• Extensive computer and database expertise, including Microsoft Word, Excel and Outlook
• Typing speed of no less than 35 wpm

Nice to have

• Bachelor's degree
• Prior experience as a Personal Injury Case Manager

Benefits

• Medical and dental insurance (full-time employees)
• 401(k) plan (full-time employees)
• Paid time off (full-time employees)
• Paid holidays (full-time employees)

Before you apply

• The employer participates in E-Verify and checks that you are authorized to work in the U.S. after you accept a job offer and complete the I-9 Form

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees and attorneys in all 50 states. The firm says its mission is to protect the people, not the powerful.