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High Value Case Manager
Wilmington, Delaware, United States. Posted 2 days ago
The role
You will manage a varied caseload and help the attorney develop settlements, prepare documents and write correspondence. The role calls for high organization, a customer focus and empathy.
What you will do
- Provide daily interaction with existing and potential clients, insurance companies and medical providers, by phone and in person
- Order medical records from providers and communicate with them during treatment
- Obtain documents needed to support injury or liability positions
- Interact with insurance carriers and healthcare providers to secure records and account balances
- Negotiate case settlements with insurance carriers
- Negotiate deductions of outstanding medical balances with providers
- Work with multiple coworkers who manage and support case files
- Maintain organized case files
- Prepare comprehensive demands and assemble support for submission to carriers
- Present case synopsis to attorneys when required
Required qualifications
- At least 2 years of legal or insurance adjuster experience
- Ability to multitask, organize, prioritize and manage workload in a fast-paced environment with minimal supervision
- Strong written and verbal communication skills
- Attention to detail
- Proficient knowledge of motions, discovery, evidence, litigation documentation, court rules, procedures, practices, calendar depositions, mediation and hearings
- Strong negotiating skills
Nice to have
- Bachelor's degree
- Prior experience as a case manager
Benefits
- Competitive pay
- Generous bonus plan
- Medical and dental insurance (full-time employees)
- 401(k) plan (full-time employees)
- Paid time off (full-time employees)
- Paid holidays (full-time employees)
Before you apply
- Employer participates in E-Verify and checks work authorization after a job offer is accepted and the I-9 is completed
About the company
Morgan & Morgan is a personal injury law firm with over 6,000 employees, with attorneys in all 50 states. The firm says its mission is to protect the people, not the powerful.