Case Manager Lead

The role

The Case Manager Lead oversees a team of 5 case managers and about 50 high-value personal injury cases. This role reports to the Pre-Suit Attorney and works closely with Trial Attorneys.

What you will do

• Supervise and mentor a team of 5 case managers.
• Conduct team meetings, performance evaluations and training sessions.
• Manage key dashboards to make sure cases move forward.
• Oversee about 50 cases from inception to litigation.
• Monitor case timelines, deadlines and milestones.
• Prepare demands and assemble support for carrier submissions under attorney supervision.
• Serve as liaison between the case management team and the Pre-Suit Attorney.
• Collaborate with a Trial Attorney on case strategy before cases move to litigation.
• Audit case files and carry out corrective actions.
• Develop long-term strategic goals and process improvements for the case management team.

Required qualifications

• Prior experience as a Personal Injury Case Manager.
• Excellent organizational skills and ability to manage multiple priorities and deadlines.
• Demonstrated leadership, including coaching, team-building and conflict resolution.
• Exceptional communication and interpersonal skills.
• Excellent negotiating skills.
• Strong writing skills and attention to detail.
• Extensive computer and database expertise, including Microsoft Word, Excel and Outlook.
• Typing speed of no less than 35 wpm.

Nice to have

• Bachelor's degree.
• 3-5 years in a leadership or supervisory role.
• At least 2 years of legal position or insurance adjuster experience.

Benefits

• Medical and dental insurance.
• 401(k) plan.
• Paid time off.
• Paid holidays.

Before you apply

• The employer participates in E-Verify and will confirm work authorization through Form I-9 information.

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees and attorneys in all 50 states. The firm describes its mission as For the People.