Case Manager Lead

The role

The Case Manager Lead supervises and mentors a team of 5 case managers and oversees about 50 high-value HV cases from intake to litigation. This role reports to the Pre-Suit Attorney and works closely with Trial Attorneys on case strategy.

What you will do

• Supervise and mentor a team of 5 case managers.
• Conduct regular team meetings, performance evaluations and training sessions.
• Manage and oversee key dashboards to keep cases moving forward.
• Oversee about 50 cases from inception to litigation, handling each on time and accurately.
• Monitor case timelines, deadlines and milestones and address delays.
• Prepare comprehensive demands and assemble support for carrier submission under attorney supervision.
• Serve as liaison between the Case Management team and the Pre-Suit Attorney.
• Collaborate with a Trial Attorney on case strategy before cases move to litigation.
• Audit case files and implement corrective actions.
• Develop long-term strategic initiatives and process improvements with the Pre-Suit Attorney.

Required qualifications

• Prior experience as a Personal Injury Case Manager.
• Excellent organizational skills and the ability to manage multiple priorities and deadlines.
• Demonstrated leadership skills, including coaching, team-building and conflict resolution.
• Exceptional communication and interpersonal skills.
• Excellent negotiating skills.
• Strong writing, communication and attention to detail.
• Extensive computer and database expertise, including Microsoft Word, Excel and Outlook.
• Typing speed of no less than 35 wpm.

Nice to have

• Bachelor's degree.
• 3-5 years in a leadership or supervisory role.
• At least 2 years working in a legal position or as an insurance adjuster.

Benefits

• Medical and dental insurance.
• 401(k) plan.
• Paid time off.
• Paid holidays.

Before you apply

• The employer participates in E-Verify and will confirm work authorization using Form I-9 information after a job offer is accepted.

About the company

Morgan & Morgan is a personal injury law firm with attorneys in all 50 states and over 6,000 employees. The firm describes its mission as protecting the people, not the powerful.