Enablement Manager

The role

The Enablement Manager will assist in all case operations within legal teams. The role involves providing training, management, and productivity for case staff in multiple regions to ensure business operations are at peak performance.

What you will do

• Oversee and develop litigation staff across various markets
• Monitor and enforce compliance of case staff
• Enforce operational goals for case staff and monitor performance through KPIs and dashboards
• Resolve roadblocks and challenges for case staff by managing support from other departments
• Audit case files to ensure employees are working efficiently and meeting metrics
• Establish, enable, and execute additional processes for auditing performance
• Review metrics to proactively identify areas of improvement for case staff
• Facilitate case staff training with internal Learning and Development Team
• Guide case staff to negotiate claims proactively and aggressively to settlement
• Contribute to team strategic initiatives and help build shared standards and processes

Required qualifications

• Bachelor’s degree in business administration or related field or equivalent work experience
• 2+ years of paralegal or litigation experience in the personal injury industry
• Exceptional leadership, time management, facilitation, and organizational skills
• Working knowledge of change management principles and performance evaluation processes
• Ability to work both independently and in a group setting
• Be adaptable, curious and creatively solve problems in an evolving space, capable of managing complexity while maintaining a sense of balance

Benefits

• medical and dental insurance
• 401(k) plan
• paid time off
• paid holidays

Before you apply

• Employer participates in E-Verify to confirm authorization to work in the U.S.

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees. Their mission is For the People.