Case Manager Lead

The role

The Case Manager Lead supervises a team of 5 case managers and manages an inventory of approximately 50 high value cases. This person serves as a strategic partner to Trial Attorneys to ensure coordination throughout the litigation process.

What you will do

• Supervise and mentor a team of 5 case managers
• Conduct regular team meetings, performance evaluations, and training sessions
• Manage and oversee key dashboards
• Oversee a high value inventory of approximately 50 cases
• Implement case management strategies to streamline processes
• Monitor case timelines, deadlines, and milestones
• Prepare comprehensive demands and assemble support for submission to carriers
• Serve as a liaison between the Case Management team and the Pre-Suit Attorney
• Collaborate with a Trial Attorney to develop and execute case strategies
• Maintain quality and compliance through periodic audits and reviews

Required qualifications

• Prior experience as a Personal Injury Case Manager
• Excellent organizational skills
• Demonstrated leadership abilities including coaching, team-building, and conflict resolution skills
• Exceptional communication and interpersonal skills
• Excellent negotiating skills
• Strong writing and communication skills with attention to detail
• Extensive computer and database expertise
• Microsoft Word, Excel, Outlook
• Type no less than 35 wpm

Nice to have

• Bachelor’s degree
• 3-5 years in a leadership or supervisory role
• At least 2 years of working in a legal position or insurance adjuster experience

Benefits

• medical and dental insurance
• 401(k) plan
• paid time off
• paid holidays

About the company

Morgan & Morgan is a personal injury law firm with over 6,000 employees. Their mission is For the People.