Staff Product Manager, Accounts & Payments

The role

You will lead key initiatives across authentication, feature access, account recovery, and cross-platform experience. You will also guide the evolution of the Mozilla subscription and payments platform.

What you will do

• Lead end-to-end delivery of key accounts initiatives including passwordless authentication and account recovery improvements.
• Manage the Mozilla Accounts and Subscription Platform product roadmap.
• Guide improvements to Mozilla subscription platform across payments, entitlements, and metering.
• Leverage data, user insights, and market research to drive impact through experimentation.
• Partner with engineering, UX, and cross-functional teams to maintain an outcome-driven backlog.
• Define and monitor key success metrics to measure product performance.

Required qualifications

• 6+ years of experience as a product manager with experience on user-facing products and back-end services.
• Strong technical acumen and understanding of software architecture.
• Data-driven approach to identifying issues and opportunities.
• Hands-on experience using data visualizations tools such as SQL, Looker, or Excel.
• Curiosity and adaptability.
• Experience with identity and payment platforms.
• Commitment to Mozilla values: Welcoming differences, Being relationship-minded, Practicing responsible participation, Having grit.

Benefits

• Generous performance-based bonus plans
• Rich medical, dental, and vision coverage
• Generous retirement contributions with 100% immediate vesting
• Quarterly all-company wellness days
• Country specific holidays plus a day off for your birthday
• One-time home office stipend
• Annual professional development budget
• Quarterly well-being stipend
• Considerable paid parental leave
• Employee referral bonus program
• Other benefits (life/AD&D, disability, EAP, etc. - varies by country)

About the company

Mozilla Corporation is a non-profit-backed technology company that makes brands like Firefox. It is wholly owned by the non-profit 501(c) Mozilla Foundation.