Freelance Technology Services Analyst

About the job

MLB Network is searching for a Freelance Technology Services Analyst to be the first and primary point of contact within the Technology Department for the Company’s internal staff and external partners. This role demands premier technical and customer service skills, professionalism, and initiative to get problems resolved quickly and efficiently. The role is also accountable for deploying and maintaining mission critical collaboration, productivity, and work management platforms. Responsibilities: - Provide frontline service desk support, including but not limited to answering inbound calls, resolving request and incident tickets, staffing our tech bar, addressing end user issues in person…