Media Monitoring Specialist

The role

You will validate media content, produce editorial summaries, and support media insight workflows. You will work with internal teams to deliver media monitoring content and analyze data using Excel and Power BI.

What you will do

• Validate print, digital, and broadcast media content according to client briefs and editorial guidelines
• Deliver high-quality media monitoring content accurately and on time
• Write concise article- and story-level summaries and digests in English from English or other European languages
• Build and maintain search queries and keyword strategies
• Partner with Customer Support, Sales, and other internal teams to set up and maintain client projects and workflows
• Monitor service quality and proactively escalate risks or issues
• Meet individual and team quality standards and performance goals
• Produce reports, dashboards, and presentation materials
• Extract, analyze, and manipulate data using Excel and Power BI
• Deliver client-facing media analysis with clear, compelling narratives and actionable recommendations

Required qualifications

• Experience working with media content, including content validation, editorial summaries, or media monitoring
• Strong analytical and problem-solving skills
• Excellent attention to detail
• Strong written and verbal communication skills
• Fluency in written and spoken English plus at least one additional European language
• Ability to manage multiple priorities while consistently meeting deadlines
• Experience using Microsoft Office, particularly Excel and PowerPoint
• Strong analytical and numerical skills
• Experience working with Google Search and online research tools
• Ability to work collaboratively across multiple teams

Nice to have

• Experience building search strings, Boolean queries, or media monitoring searches
• Experience creating reports, dashboards, or client presentations
• Advanced Excel skills, including macros or automation
• Experience using Power BI or similar business intelligence tools
• Experience working with media analytics, editorial workflows, or customer reporting
• Interest in media intelligence, journalism, communications, or data storytelling

Benefits

• Home office stipend
• Phone and internet reimbursement
• Coworking membership
• Virtual and in-person team bonding
• Annual reviews
• Standardized bonus or commission structure
• 401(k) with employer contributions
• Equity opportunities
• Comprehensive medical, dental, vision, disability, and life insurance
• 100% premium coverage for individuals on high-deductible plans
• 24/7 Virtual Care and Employee Assistance Program
• Employer-funded HSA contributions and other pre-tax benefits

Before you apply

• 30 min interview with a member of our Talent Team
• 1 hour zoom interview with the hiring manager
• Peer interviews with several team members
• 30-minute Bar Raiser

About the company

Muck Rack is a founder-controlled company that provides an AI-powered platform for media monitoring and media intelligence. It is trusted by thousands of organizations to understand brand presence across news, social media, and AI-generated answers.