Managed Services Networking & Security Enterprise Services Architect (Remote)

The role

A Senior Network and Security architect will build and operate the Networking & Security managed service. This role bridges strategic security architecture with hands-on managed services delivery to meet client needs and performance SLAs.

What you will do

• Implement event management, dynamic monitoring, observability, and predictive monitoring / AIOps.
• Author operational runbooks and automation to run the service repeatably.
• Design and implement secure network architectures, including cloud hosting, operating system hardening, and integration of security tooling.
• Develop and maintain firewall/IPS rules, test new security products, and review application/system security controls.
• Create network diagrams, flowcharts, and documentation for all security products and procedures.
• Collaborate with network systems teams to remediate infected systems and support secure network operations.
• Lead and mentor technical teams, providing oversight of budget, contract milestones, and SLA compliance.
• Troubleshoot and resolve security alerts, manage customer expectations, and deliver executive-level reporting.
• Develop training modules and materials for new and existing security personnel.
• Coordinate with sales, pre-sales, and product teams to deliver solutions and integrate clients into managed services.

Required qualifications

• Must be based in the United States.
• Deep knowledge of networking principles, TCP/IP, firewalls, IDS/IPS, authentication, and general networking.
• Experience with NSX, cloud security, and secure configuration management.
• Proficiency in cyber-attack response, threat detection, and risk-based controls.
• Leadership and mentoring abilities.
• Strong customer-facing and stakeholder management skills.
• Ability to work in a fast-paced, multi-client environment.
• Complete ongoing security awareness training and comply with company policies.

Nice to have

• Government or enterprise security experience
• 10 to 15 years in network and security managed-services operations
• Strong operational competencies across monitoring and observability, automation, incident and change management, and cost management.
• Proven experience operating networking environments supporting production, mission-critical workloads.
• Strong understanding of AWS, Azure, & GCP networking and connectivity models.
• Experience integrating AI into service offerings is a major plus.
• Bachelor’s or Master’s degree in Computer Science, Engineering, Information Technology, or related field
• Experience within a Managed Services Provider (MSP) environment.
• General familiarity with compliance frameworks such as SOC 2 and ISO 2701
• Deep familiarity with Palo Alto firewall environments

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

About the company

Myriad360's mission is to challenge and enable their employees to achieve great things. They live by core values including We Before Me, Dare To Be Great, and Own It.