Director, Client Solutions Architects, Northeast (Remote)

The role

The Director of Client Solutions Architects for the Northeast leads the regional CSA team and helps customers connect business priorities to technology solutions. This player-coach role balances team leadership with client-facing responsibilities and technical support for key customers.

What you will do

• Lead, coach, and develop the Northeast CSA team.
• Step into the lead CSA role for key customers or complex pursuits.
• Coach CSAs and Sales teams on discovery, solution development, and workshop facilitation.
• Serve as a trusted technology advisor to customer leaders.
• Partner with Account Executives and CSAs to expand customer relationships.
• Move client conversations toward multi-year strategic relationships.
• Provide thought leadership across various technology domains.
• Represent Myriad360 in customer briefings, client events, and partner engagements.
• Support complex, multi-practice opportunities.
• Build relationships with technical leaders and architects across strategic OEM partners.

Required qualifications

• Must be based in the United States.
• Must reside in New York City.
• Willing to travel 40% of the time in the United States, primarily in the Northeast region.
• Complete ongoing security awareness training and comply with company policies.

Nice to have

• 10+ years of experience in enterprise technology, consulting, solution architecture, systems integration, or related roles, including team leadership or mentoring responsibilities.
• Experience engaging with senior technical and business stakeholders in customer-facing environments.
• Broad knowledge across enterprise infrastructure, networking, cloud, cybersecurity, data center, automation, AI, and services.
• Ability to translate emerging technologies into practical business strategies.
• Experience shaping complex enterprise technology programs and transformation initiatives.
• Strong customer communication, facilitation, whiteboarding, and presentation skills.
• Ability to lead complex pursuits and provide hands-on CSA support.
• Experience working across Sales, Pre-Sales, Professional Services, Managed Services, and Delivery organizations.
• Strong understanding of technology partner and OEM ecosystems.
• Experience at a national technology integrator, consulting company, VAR, MSP, or major enterprise technology provider.

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Zero-cost employer-covered health insurance
• Company-funded 401k contributions
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

About the company

Myriad360's mission is to challenge and enable employees to achieve great things. They live by core values including We Before Me, Dare To Be Great, and Own It.