Account Manager-San Francisco, CA

The role

The Account Manager supports sales operations, onboards clients, and manages accounts. This person will partner with Account Executives, clients, and internal teams to ensure accurate order fulfillment and build long-term relationships.

What you will do

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules
• Act as a client advocate with a focus on improving the customer experience
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks to the appropriate Executive Leadership Team member

Required qualifications

• Must be based in the United States

Nice to have

• Preference will be given to candidates located in PST time zone (CA, OR, WA)

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

About the company

Myriad360's mission is to challenge and enable employees to achieve great things. The company is consistently listed among Inc & Crain's "Best Places to Work".