Account Manager-Seattle, WA

The role

The Account Manager supports sales operations, onboards clients, and manages accounts. This person coordinates order fulfillment and builds relationships with clients and internal teams.

What you will do

• Serve as a trusted advisor to key accounts, customer stakeholders, and executive sponsors
• Support new client onboarding and growth initiatives in collaboration with Sales
• Generate timely, accurate quotes and ensure smooth order placement and processing
• Oversee customer account management including contract and agreement negotiations
• Coordinate with internal/external teams to forecast stocking needs and delivery schedules
• Act as a client advocate with a focus on improving the customer experience
• Collaborate cross-functionally to ensure on-time and accurate delivery of all orders
• Escalate risks appropriately and support remediation efforts
• Complete ongoing security awareness training and comply with company policies
• Identify and escalate security risks to the appropriate Executive Leadership Team member

Required qualifications

• Must be based in the United States

Nice to have

• Preference will be given to candidates located in PST time zone (CA, OR, WA)

Benefits

• Unlimited Paid Time Off (PTO)
• Incentive compensation plans for all employees
• Company-funded 401k contributions
• Zero-cost employer-covered health insurance
• Annual BYOD (Bring Your Own Device) reimbursement up to $500
• Paid Parental Leave
• Transparent, candid culture with 1:1 coaching, performance reviews, and a consistent feedback loop

About the company

Myriad360's mission is to challenge and enable employees to achieve great things. The company is listed among Inc & Crain's "Best Places to Work".