Maternity Navigator

The role

Maternity Navigators act as partners and advocates for expectant and new mothers. They provide health education, build relationships, and connect members to community resources.

What you will do

• Meet with mothers virtually and in-person to educate them on health topics.
• Educate members on birth positions and breathing techniques.
• Work as part of a multidisciplinary care team and attend daily huddles.
• Maintain clear and accurate documentation of all care interactions.
• Build trusting relationships with mothers via visits, calls, or messaging.
• Serve as a connector to community resources.
• Bring insights from mothers and families back to Nadia Care to shape programs.
• Attend administrative meetings and follow policies and procedures.

Required qualifications

• 3+ years of experience working in community health, patient advocacy, or healthcare navigation
• Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
• Great listener and strong communicator
• Strong problem solving skills
• Comfort working independently in the field
• Valid driver's license with a clean driving record
• Reliable transportation
• Compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
• Tech-savvy and able to learn AthenaOne, Welkin, and MacOs
• High school diploma, GED, or equivalent

Nice to have

• Fluent in Spanish
• Start-up experience, or adaptability in a fast-evolving environment

Benefits

• Annual paid holidays
• Three weeks of paid time off after the 90-day introductory period for hourly employees
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Stock Option Grant
• Life Insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan

Before you apply

• Recruiter Screen
• Team Interview
• Hiring Manager Interview
• Unable to hire candidates residing in ND, AL, HI, PR or outside the contiguous US

About the company

Nadia Care works to change the experience of underserved, Black, Brown, and Indigenous communities by reimagining how maternity care is delivered. The mission is to improve the pregnancy, birth, and postpartum journey through trust-based engagement and wrap-around support.