Maternity Navigator

The role

Maternity Navigators act as partners and advocates for expectant and new mothers. They provide health education, build relationships, and connect members to community resources.

What you will do

• Meet with mothers virtually and in-person to educate them on health topics
• Educate members on birth positions and breathing techniques
• Work as part of a multidisciplinary care team and attend daily huddles
• Maintain clear and accurate documentation of all care interactions
• Build trusting relationships with mothers via visits, calls, or messaging
• Serve as a connector to community resources
• Bring insights from families back to Nadia Care to help shape programs
• Attend administrative meetings and follow policies and procedures

Required qualifications

• 3+ years of experience working in community health, patient advocacy, or healthcare navigation
• Deep understanding of the challenges expectant mothers face
• Experience providing prenatal and postpartum health education
• Strong communicator who can provide emotional support and practical guidance
• Strong problem solving skills
• Ability to manage multiple priorities in a fast-paced environment
• Comfort working independently in the field
• Valid driver's license with a clean driving record
• Reliable transportation
• Compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
• Tech-savvy and able to use technology platforms such as AthenaOne, Welkin, and MacOs

Nice to have

• Fluent in Spanish
• Start-up experience
• Adaptability in a fast-evolving environment

Benefits

• Annual paid holidays
• Three weeks of paid time off after the 90-day introductory period for hourly employees
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Stock Option Grant
• Life Insurance
• Short-term and long-term disability insurance
• 401(k) Retirement Plan

Before you apply

• Unable to hire candidates residing in ND, AL, HI, PR or outside the contiguous US
• Recruiter Screen
• Team Interview
• Hiring Manager Interview

About the company

Nadia Care aims to improve pregnancy, birth and the postpartum journey for women and their families. The team provides care navigation, doula support, and assistance with social needs like housing and transportation.