Maternity Navigator (OB-GYN MA/CNA or CHW)

The role

You will act as a partner and advocate for expectant and new mothers in the Greater Nashville area. You will provide health education, build relationships, and connect members to community resources.

What you will do

• Meet with mothers virtually and in-person to educate them on health topics.
• Educate members on birth positions and breathing techniques.
• Work as part of a multidisciplinary care team and attend daily huddles.
• Maintain clear and accurate documentation of all care interactions.
• Build trusting relationships with mothers via visits, calls, or messaging.
• Serve as a connector to community resources.
• Bring insights from mothers and families back to Nadia Care to shape programs.
• Attend administrative meetings and follow policies and procedures.

Required qualifications

• 3+ years of experience working in community health, patient advocacy, or healthcare navigation as a Certified Perinatal Community Health Worker or Certified Medical Assistant or Certified Nurse Assist
• Deep understanding of the challenges expectant mothers face and experience providing prenatal and postpartum health education
• A great listener and strong communicator
• Strong problem solving skills
• Comfort working independently in the field
• Valid driver's license with a clean driving record
• Reliable transportation
• Compliance with state inspection, registration, and insurance requirements
• Access to home internet and a phone with internet access
• Tech-savvy and able to learn technology platforms such as AthenaOne, Welkin, and MacOs
• High school diploma, GED, or equivalent

Nice to have

• Fluent in Spanish
• Start-up experience, or adaptability in a fast-evolving environment

Benefits

• Annual paid holidays off
• Three weeks of paid time off after the 90-day introductory period for hourly employees
• Medical Insurance
• Dental Insurance
• Vision Insurance
• Stock Option Grant
• Life Insurance
• Disability Insurance
• 401(k) Retirement Plan

Before you apply

• Unable to hire candidates residing in ND, AL, HI, PR or outside the contiguous US
• Recruiter Screen
• Team Interview
• Hiring Manager Interview

About the company

Nadia Care's mission is to improve pregnancy, birth and the postpartum journey for women and their families by reimagining how maternity care is delivered.