Senior Product Manager, Salesforce

The role

This person will drive the product vision, roadmap, and execution of Salesforce platform initiatives. They will manage product strategy, requirements gathering, stakeholder communication, and user adoption.

What you will do

• Define and own the Salesforce product vision, strategy, and multi-year roadmap
• Prioritize product backlog and feature development
• Lead requirements gathering sessions with stakeholders and end users
• Translate business needs into functional requirements and user stories
• Serve as primary product liaison between business units and technical teams
• Conduct user research and usability testing
• Design and implement user adoption strategies
• Work with development teams using agile methodologies
• Monitor product performance and user behavior analytics
• Coordinate product launches and rollout planning

Required qualifications

• Bachelor's degree in Business Administration, Computer Science, Information Technology, or related field
• 8+ years of product management experience
• At least 4 years focused on Salesforce or CRM platforms
• Strong background in Service Cloud, Sales Cloud, or other core Salesforce product areas
• Proven experience in requirements gathering, business analysis, and stakeholder management
• Experience with agile product development methodologies and cross-functional team collaboration
• Excellent analytical skills with experience in data-driven product decision making
• Outstanding communication and presentation skills for executive and technical audiences
• Experience with product analytics tools and performance measurement frameworks

Nice to have

• Master's degree in Business Administration (MBA) or related advanced degree
• Salesforce certifications including Platform App Builder, Administrator, or Product Specific Consultant certifications
• Product Management certification (CPM, AIPMM) or equivalent professional credential
• Previous experience in consulting, client-facing, or customer success roles
• Background in user experience design, market research, or business intelligence
• Experience with Salesforce ecosystem tools including AppExchange, Lightning Platform, and integration technologies
• Knowledge of emerging technologies and their application to Salesforce platform evolution

Benefits

• Comprehensive medical, dental, vision, life and disability plans
• Free testing for employees and immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Employee referral program

About the company

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The team consists of professionals from world-class institutions working to make personalized genetic testing part of the standard of care.