Mgr, Inside Sales

The role

The Inside Sales Manager strategically leads the Inside Sales Team. This person develops sales strategies and tactics to support the outside sales team and grow the customer base.

What you will do

• Oversee daily activities performed by the Inside Sales Team.
• Support all escalations and drive members toward weekly, monthly and quarterly goals through coaching and 1:1's.
• Collaborate with Marketing and Sales teams to develop and execute on quarterly call campaigns.
• Coordinate budgets and implement sales strategies to achieve overall sales objectives.
• Develop new product scripts and advanced qualifying questions for call campaigns.
• Maintain and develop Inside Sales processes, lead generation, and quarterly project planning.
• Develop and publish weekly/monthly performance dashboard reports.
• Prepare and present quarterly analysis to Senior Management on team activities.
• Create monthly project summaries to share with stakeholders.
• Influence internal and external stakeholders to remove obstacles and support goal achievement.

Required qualifications

• Bachelor’s degree from an accredited institution
• 2+ years of inside sales management experience
• 2+ year of sales experience
• Computer proficient in Microsoft software applications (Word, Excel, PowerPoint)
• Proficiency with Sales Automation tools
• Sales coaching and strong relationship building skills
• Excellent oral communication/interpersonal skills
• Ability to develop and grow customer relationships
• Must be able to drive sales growth and achieve team goals
• Enthusiasm for working with a professional selling team

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and their dependents
• Free testing for employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Employee referral program

About the company

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The team consists of statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and other professionals.