Senior Director, Laboratory Operations

The role

The Senior Director, Laboratory Operations manages and oversees all aspects of clinical laboratory and laboratory operations. This role involves developing policies, leading troubleshooting teams, and executing short and long-term strategy with senior leadership.

What you will do

• Develop policies, procedures, and performance standards
• Ensure efficient and customer-friendly service
• Oversee clinical and technical functions including production, equipment, and training
• Lead trouble-shooting teams to address urgent issues
• Maintain and expand laboratory infrastructure, personnel, equipment, and inventory
• Lead process improvements throughout the laboratory
• Operationalize and implement new product launches
• Maintain resources required for effective turnaround times
• Organize training and development programs
• Recruit, retain, train, and develop employees

Required qualifications

• BS/BA (or equivalent) in a biological science, similar field of study, or equivalent
• 10+ years of experience in laboratory administration or related field
• 5+ years of management & leadership experience
• 5+ years of high-complexity-testing, high volume lab operations
• Knowledge and experience with clinical and/or public health laboratory laws
• Demonstrated ability to achieve operational improvement
• Experience in troubleshooting, process improvement, and workflow analysis
• Proficient with excel or other data analysis tools

Nice to have

• MS
• California licensed Clinical Lab Scientist or CGMBS
• Lean Six Sigma experience
• Black Belt certified
• GLP, GMP, or FDA experience

Benefits

• Annual performance incentive bonus
• Long-term equity awards
• Comprehensive health benefits (medical, dental, vision)
• 401(k) with company match
• Generous paid time off and company holidays
• Life and disability plans
• Free testing for employees and immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• Commuter benefits
• Employee referral program

Before you apply

• Employee must complete training relating to HIPAA/PHI privacy, General Policies and Procedure Compliance training and security training as soon as possible but not later than the first 30 days of hire
• Must maintain a current status on Natera training requirements

About the company

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The team consists of statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and other professionals.