Associate Clinical Oncology Specialist

The role

The Associate Clinical Oncology Specialist contributes to account sales, service, and support for Oncology products. The role focuses on patient adherence to prescribed test cadence and improving clinical workflows and patient outcomes.

What you will do

• Work with assigned COS to grow, maintain and support existing customers
• Build relationships with key personnel at assigned Oncology accounts to facilitate unit growth
• Analyze and monitor patient testing to ensure patients remain on the protocol prescribed by the Oncologist
• Assess the needs of medical professionals and staff members for customer support, logistics, and problem solving
• Become experts on all Natera Oncology products and processes
• Educate medical professionals on tools and resources for test order management
• Utilize and maintain internal reports of key performance indicators related to patient retention and fulfilled order volume
• Partner with internal stakeholders to achieve outcomes for the patient and provider

Required qualifications

• Medical assistant, clinical support, patient liaison or nursing background or a Minimum of 2 years of sales experience
• Thrives in ambiguous environments
• Strong interpersonal and analytical skills
• Ability to think strategically as well as execute tactically
• Must act with a sense of urgency
• Ability to work independently with an internal drive to be successful
• Excellent organizational and communication skills
• Demonstrated ability to effectively present to both internal and external customers
• Effective time management skills
• Proficient in Microsoft PowerPoint and Excel, Gmail
• Fluent in understanding data spreadsheets and technologies
• Demonstrated ability to quickly learn software and reporting systems

Nice to have

• Bachelor’s degree

Benefits

• Comprehensive medical, dental, vision, life and disability plans for eligible employees and dependents
• Free testing for employees and their immediate families
• Fertility care benefits
• Pregnancy and baby bonding leave
• 401k benefits
• Commuter benefits
• Employee referral program

About the company

Natera is a global leader in cell-free DNA (cfDNA) testing, dedicated to oncology, women’s health, and organ health. The team consists of statisticians, geneticists, doctors, laboratory scientists, business professionals, software engineers and other professionals.