Admissions Manager

The role

You will lead the admissions process for The Village at Rockville, from first referral through admission. You will be the main contact for residents, families and referral partners, and help each new resident make a warm transition.

What you will do

• Lead and coordinate the admissions process from referral through admission.
• Serve as the trusted contact for prospective residents, families, referral sources and community partners.
• Review referrals and work with clinical and operational teams on appropriate admissions.
• Keep admissions documentation accurate and complete on time.
• Communicate with hospitals, rehabilitation centers, healthcare providers and other referral partners.
• Coordinate resident transitions and continuity of care with interdisciplinary teams.
• Monitor admissions activity, referral trends and census growth opportunities.
• Foster a culture of hospitality, responsiveness and compassion.
• Support organizational standards, policies and healthcare requirements for admissions and resident information.

Required qualifications

• Demonstrated leadership and relationship-building skills.
• Strong communication, organization and follow-through.
• Ability to manage multiple priorities with attention to detail.
• A collaborative approach and ability to partner with clinical, operational and referral teams.
• A genuine passion for serving older adults and supporting residents and families through life transitions.
• Ability to read and speak English.

Nice to have

• Previous experience in admissions, healthcare, senior living, skilled nursing, rehabilitation or a related environment.

Benefits

• Up to 5 weeks of PTO in the first year.
• 403(b) retirement plan with employer matching.
• Medical, dental and vision insurance.
• Employer-paid life and disability insurance.
• Pet insurance.
• Recognition programs and discounted meals.
• Up to $4,000 in annual tuition reimbursement.

Before you apply

• Ability to read and speak English is required.

About the company

The Village at Rockville is a senior living community that focuses on hospitality, compassion and serving older adults. The posting is from National Lutheran Communities & Services (NLCS).