Senior Infrastructure Manager (Cloud Hosting )

The role

You will run the hosting workstream for a program by managing environments, releases, SaaS tenancy, cloud costs, and the hosting SLA. You will oversee a partner team, work hands-on in Terraform and AWS, and set observability standards.

What you will do

• Manage the hosting workstream across environments, releases and SaaS tenancy for several platforms
• Oversee a subcontracted partner team through infrastructure build, hosting, release management, CI/CD pipeline, incident response, and system monitoring and alerting
• Work hands-on in Terraform and AWS operations alongside the partner team
• Own the release calendar and coordinate releases across several delivery teams
• Manage cloud costs with the program's FinOps lead and report on the hosting SLA to the client
• Set and implement the observability standard every team builds toward
• Potential to be the people manager for the help desk engineering team

Required qualifications

• 8+ years in technology delivery
• 4+ years managing a hosting or managed services workstream
• Managed environments, releases, partner engineers and SaaS tenancy across several platforms
• 5+ years running production infrastructure on AWS with Terraform, including IAM, networking, Kubernetes or ECS, and monitoring, hands on
• Owned cloud cost management and an SLA report to client stakeholders
• Legal authorization to work in the United States
• Work authorization that doesn’t require visa sponsorship, now or in the future
• Ability to meet any other requirements for government contracts for which candidates are hired

Nice to have

• Experience as the people manager
• FinOps practice
• Amazon Connect, Salesforce and Microsoft Dynamics tenancy experience
• Release management across several teams
• Experience delivering software for a government or public benefits program

Benefits

• Health coverage — comprehensive medical, dental, and vision plans
• Insurance coverage — disability, life, and accidental death insurance at no cost
• Vacation, holidays (including Juneteenth), and floating holidays
• 12 paid federal holidays each year
• Performance-based annual bonus
• Paid time off for new parents, plus weekly meals delivered to your home
• Wellness program with physical, mental, & emotional health resources
• Virtual care with no copay through a virtual visit program
• Sabbatical leave
• 401(k) match of 4% of salary
• Remote-first environment
• Company laptop & setup assistance via Staples

Before you apply

• Must reside in one of the listed states
• Work authorization that doesn’t require visa sponsorship, now or in the future
• May be subject to a government background check or security clearance
• Position is contingent based on contract award

About the company

Nava is a consultancy and public benefit corporation working to make government services simple and effective. They help government agencies solve technology modernization challenges through human-centered design and modern engineering.