Technical Trainer Lead, Design (Contract)

The role

The Technical Trainer Lead prepares staff at a state workforce agency for major launch milestones of a benefits solution. They design and deliver role-based train-the-trainer sessions and manage the training environment.

What you will do

• Design and deliver role-based train-the-trainer sessions built on real job scenarios
• Run a training sandbox and run scripted readiness checks before each milestone
• Report readiness to Program Leadership on a metrics dashboard
• Set the templates and content standards that product managers and designers follow
• Update training after every release
• Hand over editable materials to the agency

Required qualifications

• 10 to 15+ years designing and delivering role-based training, including train-the-trainer, for government or other regulated operations staff
• Adult-learning instructional design built around real job tasks and scenarios
• Experience keeping training in step with agile releases or milestones
• Plain-language writing
• Training or certification in Section 508 accessibility
• Facilitation and influence skills
• Client-facing experience bridging business operations and technology teams
• Legal authorization to work in the United States
• Work authorization that doesn’t require visa sponsorship, now or in the future
• Must reside in one of the following states: Alabama, Arizona, California, Colorado, Connecticut, DC, Delaware, Florida, Georgia, Illinois, Kentucky, Louisiana, Maine, Maryland, Massachusetts, Michigan
• Must work from the contiguous United States

Benefits

• Health coverage — comprehensive medical, dental, and vision plans
• Insurance coverage — disability, life, and accidental death insurance
• Time off — vacation, holidays (including Juneteenth), and floating holidays
• 12 paid federal holidays each year
• Annual bonus
• Parental leave
• Wellness program
• Virtual care
• Sabbatical leave
• 401(k) match
• Flexible work
• Home office setup

Before you apply

• This position is contingent on contract award
• May be subject to a government background check or security clearance
• Work authorization that doesn’t require visa sponsorship, now or in the future
• Must reside in specific listed states

About the company

Nava is a consultancy and public benefit corporation working to make government services simple and effective. They help government agencies solve technology modernization challenges through human-centered design and modern engineering.