Netskope
Operations Engineer, Netskope NewEdge Government
United States. Posted a month ago
The role
You will handle planned maintenance and troubleshoot application or infrastructure issues in government-accredited environments. You will work with team members to plan, schedule, carry out, and check production changes to maximize uptime.
What you will do
- Troubleshooting Linux-based infrastructure or applications issues, escalating when necessary.
- Managing tickets by logging issues and assigning them based on priority and severity.
- Planning, executing, and communicating system and network maintenances.
- Engaging and coordinating with internal service owning teams to identify root causes.
- Estimating effort for your tasks and helping with prioritization and release planning.
- Keeping an eye out for active defects and communicating them early to maintain uptime and performance.
- Join the on-call rotation to help resolve application issues outside of standard business hours.
Required qualifications
- US citizenship and physical residence in the US
- At least 3 years of hands-on Linux system administration experience.
- At least 3 years of network administration experience.
- Solid grasp of basic switching, routing, load balancing, and running operating systems or services at scale.
- A proven track record of juggling multiple tasks effectively in a fast-moving environment.
- Strong familiarity with Linux/Unix platform administration.
- Must be available for all shifts (24x7)
- Bachelor's degree in Computer Science or a related field, or equivalent real-world experience.
Nice to have
- Scripting skills in Shell, Python, or similar languages
- Active US Secret clearance or willingness and ability to obtain one
Benefits
- Bonus plan
- Stock award program
- Comprehensive health plan
Before you apply
- US citizenship and physical residence in the US required by federal government guidelines.
About the company
Netskope is a leader in modern security and networking for the cloud and AI era. They secure and accelerate cloud, data, and AI in real time, everywhere.