Health Cloud Solution Architect

The role

You will lead functional solution design for Salesforce Health Cloud across healthcare engagements. You will act as the functional lead for the Health practice and build reference architectures and reusable patterns.

What you will do

• Lead functional solution design for Salesforce Health Cloud
• Run discovery and design sessions with client business and IT stakeholders
• Author and maintain functional design for Health Cloud engagements
• Design for a regulated environment including PHI handling and HIPAA
• Shape end-to-end architecture with technical leads
• Translate functional design for the build team
• Define NeuraFlash and client responsibilities
• Build the Health practice through reference architectures and reusable patterns
• Support pre-sales as the Health Cloud subject-matter expert
• Coach and mentor functional and technical team members

Required qualifications

• 5+ years in Salesforce consulting, solution architecture or business analysis
• 2+ years of hands-on Salesforce Health Cloud design and delivery on at least two full-lifecycle implementations
• Direct experience in the healthcare industry
• Working knowledge of how payer, provider/IDN, medical device or distribution, or pharma is funded, regulated and operated
• Practical understanding of HIPAA, PHI handling and BAAs
• Deep knowledge of the Health Cloud data model and features
• Proven ability to lead discovery workshops and facilitate design decisions
• Experience designing integrations with healthcare systems of record
• Ability to tie solution outcomes to business value
• Comfortable with flow-charting and data-modeling tools
• Experience with agile delivery
• Willingness to travel to client sites as needed

Nice to have

• Salesforce Health Cloud Accredited Professional
• Application or Solution Architect credential
• Salesforce Industries or OmniStudio experience
• Hands-on exposure to Data 360 (Data Cloud) and Agentforce
• Experience with Life Sciences Cloud or Veeva CRM
• Experience with Service Cloud Voice, Field Service or Revenue Cloud / Asset Revenue Management
• Familiarity with payer distribution channels and integrated delivery networks
• Prior experience standing up a practice, competency or center of excellence

Benefits

• Remote and in-person work options
• Flexibility for personal needs
• Collaborative culture

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and elevate customer experiences.