Health Cloud Solution Architect

The role

You will lead functional solution design for Salesforce Health Cloud across healthcare engagements. You will act as the functional lead for the Health practice, building reference architectures and reusable patterns. You will also support pre-sales and coach team members on Health Cloud and the healthcare operating environment.

What you will do

• Lead functional solution design for Salesforce Health Cloud
• Run discovery and design sessions with client business and IT stakeholders
• Author and maintain functional design for Health Cloud engagements
• Design for a regulated environment including PHI handling and HIPAA requirements
• Shape end-to-end architecture with technical leads
• Translate functional design for the build team
• Define NeuraFlash ownership versus client responsibilities
• Help build the Health practice by owning reference architectures and reusable patterns
• Support pre-sales as the Health Cloud subject-matter expert
• Coach and mentor functional and technical team members

Required qualifications

• 5+ years in Salesforce consulting, solution architecture or business analysis
• 2+ years of hands-on Salesforce Health Cloud design and delivery on at least two full-lifecycle implementations
• Direct experience in the healthcare industry including payer, provider/IDN, medical device or distribution, or pharma
• Working knowledge of how healthcare is funded, regulated and operated
• Practical understanding of HIPAA, PHI handling and BAAs
• Deep knowledge of the Health Cloud data model and features
• Proven ability to lead discovery workshops and facilitate design decisions
• Experience designing integrations with healthcare systems of record such as EHRs, claims or billing platforms
• Ability to tie solution outcomes to business value
• Comfortable with flow-charting and data-modeling tools
• Experience with agile delivery
• Willingness to travel to client sites as needed

Nice to have

• Salesforce Health Cloud Accredited Professional
• Application or Solution Architect credential
• Salesforce Industries or OmniStudio experience
• Hands-on exposure to Data 360 (Data Cloud) and Agentforce
• Experience with Life Sciences Cloud or Veeva CRM
• Experience with Service Cloud Voice, Field Service or Revenue Cloud
• Familiarity with payer distribution channels and integrated delivery networks
• Prior experience standing up a practice, competency or center of excellence

Benefits

• Remote and in-person work options
• Flexibility for personal needs
• Culture of trust and understanding
• Collaborative environment
• Regular celebrations

Before you apply

• Recruiter screen (phone)
• Peer interview (video)
• Panel interview with real-time exercise (video)
• Industry conversation (video)
• Leadership interview (video)

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and elevate customer experiences.