Salesforce Manager, AI & Agentforce Delivery

The role

You will lead a team of delivery professionals to design and build Agentforce and AI-powered solutions. You will balance hands-on client project work as an individual contributor with managing, mentoring, and growing your team.

What you will do

• Deliver hands-on client project work as an individual contributor
• Lead and own complete project technical solution design
• Manage a team of Experience Architects, Technical Architects, Consultants, Developers, and/or similar technical delivery roles
• Provide mentorship, career guidance, and regular performance feedback
• Own forecasting and staffing input for your team
• Coordinate and lead solution design reviews
• Author content for and help facilitate enablement workshops and office hours
• Participate in and help lead skill-based guilds
• Support hiring by conducting interviews and helping update interview materials
• Champion NeuraFlash delivery standards and best practices

Required qualifications

• 5+ years of hands-on experience delivering technology solutions, including experience with Agentforce or other generative AI-driven platforms
• 2+ years of experience managing or mentoring delivery team members such as architects, developers, and consultants
• Demonstrated ability to balance billable client delivery work with team leadership responsibilities
• Experience giving performance feedback, holding career development conversations, and managing corrective action processes
• Experience participating in hiring for technical roles, including conducting interviews
• Strong communication skills

Nice to have

• Experience designing or facilitating enablement content (workshops, office hours, guilds)
• Certifications relevant to architect-level roles
• Experience forecasting and managing staffing/resourcing for a technical team
• Prior experience specifically delivering Agentforce projects
• Familiarity with multiple foundational LLMs, prompt engineering frameworks, and AI orchestration tools
• Understanding of enterprise AI integrations, RAG architecture, and fine-tuning strategies

Benefits

• Remote and in-person work options
• Flexibility to handle personal responsibilities
• Culture of trust and understanding
• Collaborative environment with town halls and company meetings
• Team celebrations

Before you apply

• Recruiter screen (phone)
• Peer interview (Video)
• Panel interview with real-time exercise (Video) covering hands-on architecture and management scenario

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and elevate customer experiences.