Salesforce Technical Architect, AI and Agentforce

The role

You will lead technical solution design for Agentforce-powered experiences and deliver business value to clients. You will design scalable data architectures on Salesforce Data 360 and guide delivery teams from design through deployment.

What you will do

• Lead and own the complete technical solution design
• Collaborate with customers and teammates to translate business needs into solutions
• Oversee all stages of the project lifecycle from design to deployment
• Design scalable and secure data architectures on Salesforce Data 360
• Establish best practices for ingesting data into Salesforce and Data 360
• Design grounding strategies for agents using unstructured DMOs, retrievers, and search indexes
• Define integration patterns between Salesforce and third-party systems
• Provide technical leadership to developers through design reviews, code reviews, and mentoring
• Define testing and evaluation approaches for agents
• Contribute to reusable assets to improve delivery quality

Required qualifications

• 6+ years of experience in application and software development
• 4+ years of experience with Salesforce in a development or technical architecture role
• Bachelor's or Master's degree in Computer Science or a related field
• Proficiency in Apex and JavaScript
• Exposure or working knowledge of modern coding languages (e.g. Python, Java, C#)
• Experience developing Salesforce technologies including Flows, Lightning Web Components, or Visualforce
• Experience designing and building Agentforce agents, workflows, and automations
• Experience designing solutions on Salesforce Data 360
• Experience designing integrations between Salesforce and third-party systems via REST APIs
• Understanding of front-end web development principles and technologies (HTML/CSS)
• Experience with using source control and branching/pull request strategies
• Familiarity with CI/CD solutions and DevOps principles

Nice to have

• Experience working with Agentic AI Systems and Generative AI capabilities
• Experience with Data 360 capabilities, including unstructured DMOs, retrievers, search indexes, RAG, and identity resolution
• Experience with Agentforce Agent Script (next gen authoring)
• Relevant certifications such as Salesforce Platform Developer II, Salesforce Agentforce Specialist, Salesforce Data Cloud Consultant, Salesforce Application or System Architect, or Claude Certified Ar
• Prior consulting or professional services delivery experience
• Experience across additional Salesforce Clouds (Service Cloud, Sales Cloud, Experience Cloud, etc.)
• Understanding of Salesforce’s Enhanced Chat and Omni-channel
• Experience with Amazon Connect or other telephony platforms
• Experience designing solutions on AWS or GCP, including AWS Lambda functions
• Proficiency in using Claude Code or similar AI coding Agents

Benefits

• Remote and in-person work options
• Flexibility for personal needs
• Culture of trust and understanding
• Collaborative environment
• Regular celebrations

Before you apply

• Travel up to 25% for customer projects and company events
• Must possess and maintain a valid passport while employed

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and customer experiences.