Salesforce Project Manager

The role

The Project Manager will manage projects by providing day-to-day leadership to analyze requirements, develop designs, and implement cloud-based solutions on Salesforce platforms. This role involves driving implementations of AI and digital service solutions for Mid-Market and Enterprise customers.

What you will do

• Monitor and manage project financials, scope, and schedule
• Drive implementations of high-quality AI and digital service solutions
• Act as the primary day-to-day point of contact for the client
• Facilitate or co-lead regular status meetings with stakeholders
• Lead client-facing Outcomes and Business Objectives sessions
• Support requirements ownership and partner with the SA
• Own user story creation and lead grooming sessions
• Assist consultant team members in delivering client presentations
• Facilitate and support User Acceptance Testing (UAT)
• Support end-user training efforts

Required qualifications

• 5+ years project management experience with packaged software or custom development implementation on the Salesforce Platform
• Experience working in a professional services/consulting environment
• Experience applying Agile approaches to project management
• Experience with salesforce.com, serving as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Demonstrated experience facilitating requirements sessions, writing or grooming user stories, and presenting functional content directly to client stakeholders
• Salesforce or AI delivery/solution experience, specifically overseeing blueprint and implementation projects on the platform
• Certified Salesforce.com Admin with either Sales Cloud or Service Cloud Consultant certifications

Nice to have

• A hybrid skillset, prior role backgrounds similar to Solution Architect, Product Owner, Functional/Technical Consultant, or Business Analyst
• Strong presentation and communication skills
• Ability to work cohesively within a team and/or effectively as an individual
• Bachelor's Degree in Business, Engineering, Information Technology or Management
• Professional and confident while maintaining a focus on customer success

Benefits

• Remote and in-person work options
• Flexibility to handle personal needs
• Culture of trust and understanding
• Collaborative environment with executive town halls
• Team celebrations

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and deliver customer outcomes.