Marketing Cloud Next Solution Architect

The role

You will lead functional solution design for Salesforce Marketing Cloud Next across client engagements. You will act as the functional lead within the MC Next practice, translating marketing requirements into designs for technical teams.

What you will do

• Lead functional solution design for MC Next grounded in Data 360 foundation
• Run discovery and design sessions with marketing, CRM, data, and compliance stakeholders
• Design campaign and orchestration architecture using Flow-based orchestration
• Design consent and compliance into the platform
• Define platform setup and governance
• Shape agentic marketing solutions with Agentforce specialists
• Lead migration and coexistence strategy for clients moving from other platforms
• Author and maintain functional design including data model mappings and user stories
• Translate design for the build team and support UAT and deployment
• Support pre-sales as the MC Next subject-matter expert

Required qualifications

• 5+ years in marketing automation consulting, marketing-technology solution architecture or business analysis
• Hands-on delivery of enterprise marketing automation (Marketing Cloud Engagement, Account Engagement, or comparable platform such as Braze, Marketo or Eloqua)
• Hands-on experience with Marketing Cloud Next, or demonstrated ramp-up from Marketing Cloud Engagement or Account Engagement onto MC Next and Data 360
• Working knowledge of Data 360 (Data Cloud) concepts
• Strong understanding of marketing consent and compliance requirements (CAN-SPAM, GDPR, CASL or similar)
• Experience designing multi-channel campaigns and orchestration
• Practical knowledge of email deliverability
• Proven ability to lead discovery workshops and facilitate design decisions
• Experience working alongside Technical Architects and owning functional design through UAT and deployment
• Ability to tie solution outcomes to business value
• Comfortable with flow-charting and data-modeling tools (for example, Lucidchart)
• Willingness to travel to client sites as needed

Nice to have

• Salesforce Certified Marketing Cloud Next Consultant
• Data 360 Consultant
• Agentforce Specialist
• Platform Administrator
• Application or Solution Architect credential
• Marketing Cloud Engagement credentials (for example, Email Specialist, Consultant)
• Account Engagement Specialist
• Hands-on experience with Flow Builder, including marketing flows and Agentforce actions
• Integration experience with Salesforce CRM and external systems (REST APIs, MuleSoft or equivalent)
• Experience with legacy-to-MC Next migrations

Benefits

• Remote & In-Person flexibility
• Flexibility for personal needs
• Culture of trust and understanding
• Collaborative environment
• Celebration of wins

Before you apply

• Recruiter screen (phone), 30 minutes
• Practice Lead Interview (video), 45 minutes
• Leadership interview (video), 30 minutes

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and elevate customer experiences.