Resource Management Specialist

The role

You will support the Professional Services team by ensuring customer projects are staffed efficiently and resources are allocated effectively. You will collaborate with Project Managers, People Managers, and Sales to maintain forecasts and coordinate assignments.

What you will do

• Maintain accurate resource forecasts
• Coordinate resource assignments
• Partner on resource planning with Practice Leaders
• Support pre-delivery readiness with Sales
• Monitor pipeline data quality
• Facilitate resource planning meetings
• Improve staffing operations

Required qualifications

• Bachelor's degree in Business Management or a related field from an accredited college or university
• 1-3 years of experience in resource coordination, resource management, project coordination, or a related field
• Strong working knowledge of Salesforce and project lifecycle management
• Strong problem-solving, critical thinking, judgment, and decision-making skills
• Excellent organizational, time management, and prioritization skills
• Exceptional written and verbal communication skills
• Ability to build trusted, collaborative relationships with Project Managers, consultants, and cross-functional stakeholders
• Proactive, flexible approach and ability to adapt quickly

Nice to have

• Experience in resource management and operations, ideally within a professional services organization

Benefits

• Remote and in-person work options
• Flexibility for personal needs
• Culture of trust and understanding
• Collaborative environment with town halls and company meetings
• Team celebrations

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and customer experiences.