Product Owner, AI & AWS Delivery

The role

The Product Owner manages and supports customer-facing Agentforce and AI implementation projects and internal initiatives. You will act as a product owner to oversee solutions and a project manager to manage day to day work and customer relationships.

What you will do

• Act as a thought leader to guide customers and the team in defining use cases and business outcomes
• Transition customers from sales to project delivery by reviewing SOWs and defining roles
• Plan, monitor and manage project financials, scope, and schedule
• Act as primary day-to-day point of contact for the client
• Facilitate or co-lead regular status meetings with project team, sponsors, and stakeholders
• Manage NeuraFlash project team members in the delivery of the solution
• Readout documented and measured outcomes for live solutions prior to project closeout
• Drive and participate in Agentforce Division internal initiatives to develop reusable assets

Required qualifications

• 5+ years of experience as a delivery leader overseeing AI-related implementation of business solutions on Salesforce or AWS platform
• Outstanding verbal and written communication skills
• Experience working in a professional services/consulting environment
• Experience leading delivery as project manager or scrum leader
• Experience with estimation/sizing and SOW/Change Order contracting
• Certified Salesforce Admin + Sales Cloud or Service Cloud Consultant certifications
• Demonstrated track record of writing SOWs and Change Requests and managing scope

Nice to have

• Bachelor’s Degree in Business, Engineering, Information Technology or Management

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and customer experiences.