Sales Operations Sr. Specialist

The role

This person will manage day-to-day Sales Operations processes and workflows. They will provide actionable reporting and insights to Sales leadership and lead cross-functional initiatives.

What you will do

• Own day-to-day Sales Operations processes and workflows.
• Identify inefficiencies and implement improvements.
• Develop and maintain scalable processes, documentation, and operating procedures.
• Partner with Sales leadership to translate business needs into operational solutions.
• Serve as a key point of contact for Sales Operations questions and escalations.
• Own recurring sales reporting, dashboards, and business performance metrics.
• Analyze pipeline, bookings, revenue, activity, and conversion data.
• Partner with Salesforce/Systems teams to improve workflows, data quality, and automation.
• Support the sales forecasting process and monitor pipeline health.
• Lead Sales Operations projects from planning through implementation.

Required qualifications

• 3+ years of experience in Sales Operations, Revenue Operations, Business Operations, or a related field.
• Strong Salesforce experience and understanding of CRM processes.
• Strong analytical and problem-solving skills.
• Experience building and managing reports, dashboards, and operational metrics.
• Strong project management and organizational skills.
• Ability to manage multiple priorities and work independently.
• Strong communication skills.
• Ability to challenge existing processes and recommend better ways of working.
• Strong attention to detail.

Nice to have

• Experience working in a B2B, SaaS, technology, or consulting environment
• Experience supporting a high-growth Sales organization
• Experience with Salesforce administration, automation, or reporting
• Experience with sales forecasting, pipeline management, territory planning, or sales compensation
• Experience implementing or optimizing Sales Operations tools and processes
• Experience managing or mentoring junior team members
• Strong Excel/Google Sheets skills
• Experience with BI/reporting tools
• Experience in a Salesforce consulting or technology organization

Benefits

• Remote and in-person work options
• Flexibility to handle personal responsibilities
• Culture of trust and understanding
• Collaborative environment with executive town halls

About the company

NeuraFlash, Part of Accenture, is a leader in AI, AWS, and Salesforce innovation. They craft intelligent solutions to revolutionize workflows and customer experiences.