Advanced Low Voltage Installation Technician

The role

The Senior Life Safety Installation Technician will install, maintain, and service low voltage systems including door access, surveillance, fire alarms, and AV. The role involves completing projects efficiently while meeting quality and safety standards.

What you will do

• Read and understand Systems Integration installation process
• Understand wiring diagrams, schematics, and blueprints
• Custom fabrication and termination of cabling rack prep, multi-pins and electronic equipment racks
• Assist with preventive maintenance of external and internal customer equipment
• Respond to all customer service-related issues promptly
• Maintain accurate service installation tickets and inventory items
• Work within Company software system on a day-to-day basis
• Comply with Company and customer safety programs

Required qualifications

• 4+ years' experience with Physical Security products - CCTV, surveillance cameras, door access, intrusion alarms and A/V
• Excellent written and verbal communication skills
• Responsible, customer service/colleague oriented, personable and well organized
• Superior customer service skills
• Ability to manage multiple tasks simultaneously
• Strong interpersonal skills
• Proficiency in using PC or Apple computers, including MS Office
• Ability to plan, organize, and implement projects by specific due dates
• Ability to effectively handle stressful situations
• Ability to read and effectively interpret general business documentation
• Must be able to work at K-12 schools
• Must be able to work on construction sites

Nice to have

• NICET FAS
• Genetec
• AXIS
• Avigilon
• other relevant certifications

Benefits

• Free Medical and Dental Benefits
• Vision
• 401K match
• 10 paid holidays
• generous PTO

About the company

New Era Technology is a global team of over 3,000 professionals that securely connects people, places, and information with end-to-end technology solutions at scale.